Posts Tagged Automotive Social
The dramatically tall Infographic that appears below showcases an independently produced and ranked directory of the Top 100 Automotive Blogs selected for recommendation to visit, subscribe, join and follow in 2013…
When the author (Ron Mays) who assembled and created the infographic that shows this ranking of the “Top 100 Automotive Blogs and Networks for 2013” first contacted Ralph Paglia, we did not know what to expect. Ralph provided Ron Mays with the information he requested. When the list was announced by CouponAudit and the below Infographic published, all of us associated with the Automotive Digital Marketing Professional Community were pleasantly surprised to see that the ADM Professional Community came in at number 10 out of 100 sites that were selected and ranked.
The infographic that Ron Mays and the CouponAudit team created to display this ranking of auto industry and car business networking UGC sites is available below:
An infographic by the team at CouponAudit
In above infographic, you can view top 100 Auto Blogs to follow in 2013, which CouponAudit ranked according to quality of posts.
Visit and join the Automotive Digital Marketing Professional Community at www.automotivedigitalmarketing.com
- Automotive Digital Marketing – Spread the Word about this Professional Community (admprofessionalcommunity.com)
- Reputation Management: Car Salesmen Surpass Congress On Ethics and Honesty Ratings Among American Consumers – Automotive Digital Marketing Professional Community (ADM) (mazdadealersusa.org)
- Automotive Thought Leader Journal is out! Edition of 18 December 2012 (automotivesocial.me)
- Will Car Dealers Leverage Social Media Advertising for Competitive Advantage in 2013? (automotivesocial.me)
- Joe Webb’s “Validation and Fruition” on Automotive Digital Marketing Professional Community (ADM) (automotivemarketing.info)
- Is It Time For Car Dealers To Provide Customers With Online Review Resources? (automotivereputationmanagement.wordpress.com)
- Schedule an ELEAD1ONE Demo at NADA 2013 in Orlando – Proud Sponsor of the ADM Professional Community (automotivedigital.me)
- Automotive Thought Leader Journal is out! Edition of 22 December 2012 (automotivesocial.me)
- How To Spot A Shady Auto Mechanic (allstate.com)
- It’s One Thing to Create Auto Jobs, the Hard Part is Finding Them (prweb.com)
ADM Professional Community, Automotive, Automotive industry, Automotive Marketing, Automotive Social, Business, Car Dealer, Car Dealer Websites, Car Dealers, Car dealership, Car Dealership Marketing, Conference, CouponAudit, Dealership Management, Digital Dealer, Google, Marketing, Ralph Paglia, Social Media, Training, User-generated content
I’ve been using videos for our dealership since 2009 when I saw a seminar by Jim Ziegler at NADA. I was very impressed and went back to Chicago and bought a video camera. Since then, we’ve put up over 2,700 videos on YouTube.
The best practice of 3 to 5 minutes for a video is well known and has a firm foundation. But it’s not gospel. Let me explain.
In my mind, for dealers, there are basically four kinds of videos that you can make for your dealership and varying lengths that are acceptable for them.
- Branding videos – very short, maybe 1 minute max.
- Conversion videos – 2-5 minutes
- True Walkaround Videos – 3-8 minutes
- Instructional Videos – whatever is necessary
Branding Videos are basically advertising your store or product and services. Customers have a very low tolerance and acceptance for them because they are “push” marketing similar to TV commercials. Need I say more? These should be very polished and you probably want a professional involved.
Conversion videos are videos created and sent to customers by a salesperson on a specific vehicle because “a video is worth a thousand photos”. It allows the salesperson to introduce him or herself, plug the store, and ask for the appointment. The customer wants to see that car and is willing to watch a little longer.
True Walkaround Videos are not directed at a particular customer. They are intended to be useful to those researching a particular model. Consumers who are researching want to see as much as possible about a particular vehicle so they can compare it to competing models. They will watch the entire video if it provides what they are looking for.
Instructional Videos teach something and the complexity of doing so can cause varying lengths of time. Consumers understand that. Something simple can be taught very quickly but some things take longer just to get through the steps. The consumer will follow along based on their interest.
There are exceptions to every rule. The real key is whether you are providing the entertainment factor or are providing the information that is being sought by the consumer. A customer that is looking for detail will not appreciate it if you skip over those details to keep your video short.
Best practices are there to be a guideline, not a rule. Always practice being a consumer and that will tell you when to go beyond best pratices.
Visit with me at AutoCon2012 in September!
Written by Tom Gorham
Editor, From The Trenches
Top 15 New Year Resolutions for Marketers Serving Car Dealerships – Automotive Digital Marketing Professional Community
Posted by Ralph Paglia in Advertising, Automotive Digital Marketing, Automotive Marketing, Automotive Social Media, Automotive Suppliers, Best Practices, Calls to Action, Car Dealers, Data Analysis, Marketing Data, Marketing Metrics, Marketing Research, Social Marketing, Social Media Marketing on November 23, 2013
The Infographic shown below contains the top 15 recommended action items for automotive marketing professionals going into 2013… These were developed by the exceptionally talented marketing professionals at Hubspot and are well worth reviewing with your team and/or simply working them into your daily, weekly and monthly ongoing dealership marketing tasks to be completed as indicated:
It’s here — the turn of the new year. And you know what that means… This is your chance to reboot and decide what changes you’ll make in 2013.
Are there specific skills you haven’t quite mastered yet?
Do you have a particular goal in mind that you weren’t quite able to hit in 2012?
Of course, these goals could pertain to your personal life, but what about some career and marketing-related goals, too?
Why not improve some critical skills and habits that could advance your marketing career and make you an even stronger contributor to your company’s success?
What marketing resolutions do you want to make?
If you’re not sure where to begin, for starters, HubSpot would love to help! We’re offering our marketing community members a free consultation to chat with a HubSpot expert about 2013 goal planning. (Not too shabby!) It’s worth the investment to take some time to figure out what will be different for you and your marketing in 2013. So consider chatting with us, and take some time to reflect on your challenges and goals by setting some strong marketing resolutions for 2013. Here are 16 great ideas to get you started, chock full of with links to more in-depth tips and resources to help you become a better marketer in 2013 …
“I want to become a stronger, more multifaceted content creator.”
1) I will blog at least twice a week. Did you know that, according to HubSpot’s 2012 Marketing Benchmarketing Report, companies that blog 6-8 times per month generate over 2X more leads than companies that blog just twice a month? Valuable content is the meat that attracts visitors and leads to your company. Making the commitment to an increased blogging frequency should significantly increase your lead flow. Considering adding this to your list of resolutions? Here are 10 ways to never run out of blog ideas again.
2) I will produce at least one video in Q1, and post it on YouTube. Video content can communicate a story or emotion better than almost any other form of content. A lot of marketers have a mental block that keeps them from creating video content due to a lack of technical savvy or resources. Kick those excuses to the curb and use this goal to tell one of your customers’ success stories — it could become the strongest selling tool in your sales reps’ tool belt.
3) I will become an active contributor to social media by posting articles to my company’s social channels. Maintaining an active, helpful social presence is a great tool for growing a reach that can be used to promote your best content. If this is a current weakness of yours, start by making a commitment to sharing others’ content so you can grow that valuable following. Need help planning your social media updates? Check out our free social media publishing schedule template.
4) I will work to enhance my and/or my team’s design skills. This resolution is especially relevant for 2013. A recent HubSpot study found that photos on Facebook generate 53% more Likes than text, and the trend toward visual content is only growing in importance. In 2013, investing in design skill development will be crucial for creating effective content for social media and other marketing channels. Purchase Photoshop for your team, ask a designer to host a short design tutorial, spruce up your PowerPoint skills, and download our 35 free email design templates — or check out these awesome, free design tools — if you’re a marketer on a budget. There are a lot of ways to become a better designer. Take advantage of them!
“I want to better optimize my marketing to drive stronger results.”
5) I will take the time to conduct a website audit in 2013. When’s the last time your website got a checkup? If it’s been a while, there could be plenty of missed optimization opportunities you never even knew existed. Does your website rank for certain terms that you didn’t know about? Conduct an SEO audit. Are there certain pages on your site that aren’t optimized at all — for search and for conversion? A website audit is a great thing to do early in the year so you reap the benefits throughout 2013. Check out our 25 website must-haves for driving traffic, leads, and sales, so you can start the new year off right with an optimized website.
6) I will take the time to educate myself and my team about the basics of SEO. Speaking of search engine optimization, every inbound marketer should know the basics of SEO. Especially with recent Google algorithm changes, there are some ways you can improve your search engine optimization through improved social performance (that’s right — they’re connected), and more! Download our free on-page SEO template, brush up on link-building best practices, and make sure everyone who creates content on your team keeps SEO best practices in the backs of their minds.
7) I will conduct one landing page A/B test per month to optimize my landing pages. When it comes to lead generation and reconversion, the difference between a 15% landing page conversion rate and a 25% conversion rate can be HUGE. Imagine if you could automatically generate more leads without changing your promotion strategy or generating more traffic — but rather just by optimizing your landing pages themselves? By making a habit of testing your landing pages on a regular basis to get more bang for your buck, you may be able to significantly scale your lead generation without having to scale your team! Check out this guide to landing page A/B testing to learn more — or download our complete ebook on A/B testing.
8) I will get into the habit of doing email A/B tests prior to emailing my list. Similar to the point above, optimizing an email before hitting send could increase open or clickthrough rates immensely. Who knows — maybe the first CTA headline you think of won’t resonate with your email list. But how the heck would you know if you didn’t test it first? Make this a normal practice in your marketing, and check out these various types of email tests you can try with your next email…. And while we’re on the subject of email optimization, you’re segmenting your email list too … right?
“I want to become a more data-driven marketer.”
9) I promise to set specific, numerical goals for every project I do. Goal setting is an important habit for every marketer in order to both evaluate and communicate their successes. Starting a new video series? What number of views, shares, website visits, or leads do you need to attract to make this initiative worth it? Make this step number one for all your work moving forward, and check out this free template to help you determine your 2013 marketing goals.
10) I will start tracking my analytics every week — if not every day. This is just plain good housekeeping. By keeping a pulse on how your marketing is performing on a regular basis, you can keep yourself from falling behind. A great way to do this is to use a waterfall chart to track your progress toward an end goal. If you get behind early in the month, you’ll know that you need to go full-steam ahead to fix the problem fast so you can still finish strong. Here are some other reports you should set up with your marketing analytics to keep your marketing — and sales — teams accountable.
11) I will commit to tracking my leads to sales, so I truly know what marketing channels work best. “Smarketing” is a beautiful thing. Very easily, we marketers get caught up in measuring success by marketing numbers exclusively, but what works for us might not be what’s best for the business. For example, a marketer at a software company could get 10,000 people to download a flip-book of cute kitty images (Hey, I’d download that!), but it doesn’t mean those 10,000 people are going to be good fits as customers. Using closed-loop marketing analytics and aligning your marketing goals with sales goals to understand if your content is attracting the right people will help you understand what’s best for the business.
12) I will encourage my team to independently measure their work, and report back to me. Measuring progress doesn’t need to live at the management level exclusively. In fact, it may work to your benefit to encourage data-driven habits at every level as a tool to keep your marketing team accountable. Empower your employees by cultivating a data-driven culture. Help your team understand how they can track their progress, and ask them for updates periodically so it’s always top of mind.
“I want to become a better overall inbound marketer.”
13) I will pick an organization I love and learn from them. Is there a company out there that you admire because of a particular way they do marketing? For instance, maybe you love Oreo’s content in social media. Or maybe you aspire to be as creative as Disney. Dissect WHY you love that organization, and learn from their marketing choices. Even if that company is in a completely different industry, there will likely still be key, valuable takeaways that can help to inspire your own marketing promotions. Start by checking our list of 10 of the most memorable marketing campaigns in 2012.
14) I will further my own education as a marketer by attending conferences and reading smart content every day. Never be too busy to keep learning. Consider attending a couple of top-notch marketing conferences this year. Print marketing ebooks and read them before bed, or read through an RSS reader of your favorite blogs while you sip coffee in your slippers. (Are you subscribed to this one yet, by the way?) You can always make the time. Find ways to keep your brain active and learning, and do the same for your team. Help them find educational resources they enjoy and can read every day, and set a good example by being a lifelong learner yourself.
15) I will accept feedback from my boss, teammates, customers, and community. A closed mind is a stagnant mind. Always be open to feedback when it’s given to you, and request it regularly even when it’s not. Survey your customers and clients to gut check their happiness. You may learn simple ways to make their lives better that make all the difference, yet takes no additional time from you. And, you’ll be improving the impact of your marketing along the way!
16) I will make a commitment to creating marketing that people love. The true path to successful marketing is making sure all the content you make, information you provide, and emails you send make your target market love you. When you create lovable marketing, it will also get clicked on, shared, downloaded, linked to, and promoted more often by your audience. And if you can build rapport and trust in the marketing stages, you’ll be teeing up a relationship that could lead to a lifelong, happy customer. To learn more about creating marketing that people love, check out our step-by-step ebook on lovable marketing here.
- 3 Helpful Tips to Make Sure Your Online Reputation is Protected! – Automotive Professional Community (automotivereputationmanagement.wordpress.com)
- Automotive Thought Leader Journal is out! Edition of 02 January 2013 (autoindustryprofessionals.com)
- How do you hire Automotive Professionals? (autoindustryprofessionals.com)
- Twitter Cards Make Video Marketing Easy as 1-2-3 Tweet! – Automotive Social Media Professionals (automotivesocial.me)
- Check out “Your Phones and Your Financial Statement” on Automotive Digital Marketing Professional Community (autoindustryprofessionals.com)
Top 5 Auto Industry Social Network Traffic Statistics from Compete, Inc. for 12 months ending June 30, 2012…
Unique Visitor Traffic
Ranking by traffic volume and the sites (including subdomains) submitted to Compete, Inc. for monitoring:
Total Visitor Traffic
Since these sites are actively trying to get people in the auto industry to come back to them on a regular basis, it is useful to also examine their total number of visits, which would include members returning for multiple visits throughout each month being tracked. Automotive Digital Marketing has a substantial lead in 1st place for most visitors, with DealerELITE and DrivingSales neck and neck for second most visited automotive professional network.
Ranking Results for these same five sites based on total visitors for June 2012 moves DealerElite from 4th (Unique Visitors) to a close 2nd, basically tied with DrivingSales:
EDITOR’S NOTE: For years I have compared Compete, Inc. data with Google Analytics measured traffic reports for dozens of websites I have access to, and can attest to the fact that Compete always shows LESS TRAFFIC than actual traffic to a website (in absolute raw numbers). However, the relative comparisons of multiple sites by Compete, Inc. is almost always relatively accurate, with the sites that get more traffic according to Compete, also getting more traffic as shown by Google Analytics. However, it is important to note that all data sources show variations and many industry pundits have criticized Compete, Inc. data collection methodologies, despite validation of these same techniques by Google and Google’s partnership with Compete on many research projects.
Facebook and Twitter Offer Dealers New Ad Targeting Capabilities – Automotive Digital Marketing Professional Community
For the dominant social networks, the pressure is on. Facebook’s IPO cast a harsh light on its advertising revenue business models, which are not growing as fast as Wall Street had hoped. Twitter, on the other hand, has to prove that it has a business model for driving revenue that scales large enough to keep their doors open.
One way to add value to what is offered to advertisers and thus gain more ad dollars is to ramp up ad targeting, which both companies have done over the past few months. But while Twitter is playing it safe, Facebook is pushing the envelope with new tools, including corporate data base “Match-Back” services that could deliver the exact automotive consumers your dealership is looking for… But, could also bring the web equivalent of junk mail to your Facebook page.
Most Americans are accustomed to the rules of engagement for direct mail, which is very much an offline practice. (Subscribe to a new magazine? Don’t be surprised to see a raft of offers for credit cards in your mailbox.) But Facebook is allowing its big advertisers, including car companies and dealer groups to match the email addresses and phone numbers they’ve collected with Facebook profiles matching that data.
The move raises a number of privacy questions. When a consumer gives an email address or number to a marketer, there’s the expectation he will get communication from the brand. But what about when it comes to Facebook? “I don’t think anyone who has given an email and phone number to Facebook expected it to be used by Tide to target ads at them,” said Alan Chapell, an attorney who consults with ad-tech companies on privacy policies.
Facebook says it’s giving users two opportunities to opt out. First, a marketer must ask permission from customers to reach them on Facebook. Second, users can opt out by clicking a box on the ads themselves.
Twitter’s gentler approach
Twitter, which described its new targeting option as the biggest change to its ad capabilities since they were first introduced, is taking a more cautious approach. Twitter’s interest targeting includes 350 prepackaged categories, from the broad “pets” or “films” to more niche subcategories like “documentaries” and “Bollywood.”
The categories are not created from the content of tweets themselves, but from user actions on Twitter such as retweets and favorites, and whom users follow. If you follow Anthony Bourdain, for example, that’s a clue that you’re a foodie.
Unlike Facebook, Twitter is intrinsically public and users have no expectation of privacy. Yet Twitter’s approach to targeting is likely to be perceived as less invasive than, say, Google’s mining of search data or Gmail. “We have always been thoughtful and deliberate in how we roll out our advertising products and features,” a spokeswoman said in a statement. “This certainly applies to targeting as well.”
One could also argue that users have higher switching costs since many have spent years accumulating connections, photos and apps. That’s why we predict it will keep pushing the envelope until the scope of its business matches the ubiquity of its user base, and why the ad targeting has only just begun.
Facebook Infographic Source:
Twitter Infographic Source:
Guy Kawasaki and Infographic Showcase
QR codes are all the rage, but do they work?
According to my Cobalt client, Lezley Pumphrey, BDC Manager of Motor City Buick GMC, the answer is yes. Her dealership started using QR codes in November 2011, directed at the Motor City Buick GMC Gateway page for GMC.
To date, they have seen a total of over 500 visitors from this new marketing method, a nice bump in traffic.
Pumphrey states, “At Motor City Buick GMC, we strongly believe in mobile traffic. Consumers no longer wait for an email response from dealerships. They grab their mobile device, research the dealership, and walk-in. The more mobile presence we can get, the better. We are always looking for ways to increase our QR code and Mobile website traffic.”
Lezley is not the only one seeing more traffic thanks to QR codes. In general, I would say dealers have gotten an average of 50-100 extra visitors per month through QR codes if they actively use them. These numbers aren’t huge, but the traffic is relevant and over time makes an impact. In addition these numbers are only expected to grow as the rise of QR codes continues.
In fact, a June 2012 Econsultancy Survey reports that 1 in 2 auto industry marketers are using QR codes to encourage customers to interact with their brand.
As with any emerging media, the big challenge is how to educate your clients and successfully incorporate QR codes into your in-store processes. Here are a few ideas:
- Incorporate QR code giveaways at dealership events
- Add a QR code to the last picture of vehicles details page
- Incorporate QR codes on newspaper ads, monthly newsletters, direct mailers, etc
- Add QR codes on vehicle stickers
- Incorporate a QR code on signage in your service department so that people can scan while they wait
- Place QR codes on the back of business cards for the sales staff – this way they can see a live view of inventory right away if they need it
Making QR codes a natural part of all your marketing can pay off in unprecedented ways when it comes to closing individual car sales, but you have to put in the time and effort to educate your sales staff and your clients.
Just think: a man may be interested in purchasing a car, but he needs to go home and talk to his wife first. The salesperson should have him scan the QR code for that vehicle in inventory so he can quickly and easily show his wife the car when he gets home. In essence, the dealership controls exactly what this man sees when he scans. This can have compelling aftereffects if the consumer is educated on its purpose. The key is to ensure the sales associate informs the consumer on how to later use the QR code.
Remember, innovation and education go hand in hand. In order to be successful, you need to educate both your staff and your shoppers about how to use these new codes. Start internally at the dealership. Train your staff on how to use QR codes and make sure they are comfortable using them. The same goes for your customers; since QR codes are new to many, it helps to incorporate clear instructions like “Scan this code on your phone to see 327 fresh-on-the-lot vehicles!” You may even want to have a link with a guide on how to scan a QR code. The clearer and easier you make it, the easier it will be to integrate.
Note: Motor City Buick GMC’s QR Codes come from their Cobalt Digital Advertising Packages. They get one QR code per month per package that integrates with their current incentives. They have used these QR codes on mailers, websites, and in the dealership. Learn more about our QR code offering today.
Do you have a great QR story? Share your story below.
By Jessica Terpstra
Cobalt Digital Advertising Analyst II
Original article can be found here.
Posted by Ralph Paglia in Auto Industry Professionals, Automotive Digital Marketing, Automotive Management, Automotive Marketing, Automotive Retail Management, Automotive Social Media, Automotive Suppliers, Best Practices, Car Dealers, Conference, Digital Marketing Strategies Conference, NADA, Social Marketing, Social Media Marketing, TrueCar - ZAG on May 13, 2013
Professional Networking as a Competitive Advantage for Car Dealers
About a month ago I had the honor and privilege of speaking at the Automotive Leadership Roundtable in Miami Beach, Florida. As each of the previous ALR events have been, the venue was superb and the dealers who attended were among the nation’s most successful and each of them true leaders within our industry.
One of my favorite General Managers, Mr.Richard Bustillo of Rick Case Honda was a featured speaker at this year’s Automotive Leadership Roundtable and tells me that one of the most productive uses of his time is the contacts and networking connections he makes at this premier industry event.
“April 11, 2013 — DAVIE, Florida – Richard Bustillo, General Manager of Rick Case Honda, the World’s Largest Full Line Honda Dealership, will be leading a panel discussion at the Automotive Leadership Roundtable (ALR) on Monday, April 15, 2013, at the Fontainebleau in Miami Beach, Florida. This is the second consecutive year Mr. Bustillo was selected to speak at ALR, an annual conference of leading automotive management executives.”
Another more recently acquired friend of mine who is a dealer, Neil Amaral had accepted my nomination to attend the ALR event as one of the top independent car dealers in America. His “Amaral Auto Sales” dealership in New Jersey puts many franchised points to shame in all measurements of dealership operating criteria, including units sold, customer satisfaction and retention.. During and shortly after the ALR event, Neil opened my eyes up to an opportunity for car dealers that translates into sales and profits which I am sure too many dealers fail to take advantage of… The power or networking in the Auto Industry.
Although I am going to use an example specific to Amaral Motors, it is merely one of many examples I have witnessed or participated in over the years… Profiting from a network of professional contacts. Previous to this year’s ALR event I had several conversations with Mike Timmons and Ken Potter at TrueCar regarding a Used Car Affinity Sales Program for TrueCar dealers.While at ALR I took the opportunity to Introduce Neil Amaral to both Mike and Ken from TrueCar. Before the end of the event, they had worked out a deal for Amaral Motors to be an exclusive TrueCar Used Vehicle Center for their area of New Jersey. As Neil pointed out when he thanked me, had he not listened to my description of the ALR event and trusted me as part of his professional network, he would not have secured his deal for the TrueCar Used Car Program at Amaral Motors.
As difficult as it may seem at first glance to be able to predict such “six degrees of separation” type of connections, it is actually a lot simpler than most dealers realize. Let me explain, because of social and professional networks online, today’s automotive professional and his or her networks of business connections are more readily available and visible than ever before. Take a look at my profile onLinkedIn.com/in/RPaglia and you will see that there are over 200 auto industry professionals who have written recommendations of some sort… It does not take a clairvoyant to predict the potential for referrals and introductions.
Neil Amaral is a lot like several very successful dealers and General Managers I have known over the years, he sees the opportunity to leverage relationships for the benefit of his dealership’s marketing, sales and operational efficiencies, then focuses on developing those relationships. In many cases, the dealers who are the most effective at getting more value than other dealers spending similar amounts of money on the same auto industry suppliers are the ones who focus on their relationships with key people working or running those supplier companies and business, while creating the desire within that supplier organization to deliver above and beyond what the dealership is actually paying for.
This begs the question… Do the dealers who focus on developing relationships with key marketing resources, thought leaders and suppliers get more for their dollar than the dealers who maintain arm’s length relationships and focus on negotiating price points? Do dealers who belong to online networks and professional communities such as the Automotive Digital Marketing Professional Community establish relationship networks on a more efficient basis than those dealers who do not become active members of such networks?
There are many professional managers who believe in the “Purchasing Department” approach of grinding for the lowest cost deal… But it appears that in recent years there are also a growing number of highly successful dealers who have become advanced “relationship management practitioners” from the marketing supply side perspective…
…Are you one of those dealers?
- Used Car Dealers: How Much are you Leaving on the Table?
- DealerRater Partners with vAuto Integrating Reviews with AutoVisor
- 4 Guidelines to help you find a Good Used Car Dealer
- Some Tips for New and Used Cars From Car Dealers
- How to Find a Reliable Used Car Dealer in NJ.
- In what ways to Find Reputable Car Dealers
- AutoUSA May Interview
- How To Keep Your VDPs In Sight, In Mind… All The Time – Automotive Digital Marketing Professional Community
- How To Keep Your VDPs In Sight, In Mind… All The Time – Automotive Digital Marketing Professional Community
- Carsforsale.com Announces New Website for Lansing, Michigan Dealer Paradise Motors
Automotive, Automotive industry, Automotive Leadership Roundtable, Automotive Marketing, Automotive Social, Car Dealer, Car Dealership Marketing, Conference, Digital marketing, Marketing, Social Media, Suppliers
Posted by Ralph Paglia in Advertising, Auto Industry Professionals, Automotive Digital Marketing, Automotive Marketing, Automotive Social Media, Best Practices, Calls to Action, Car Dealers, CRM, Dealer Training, Email Marketing, eNewsletter, Internet Sales Manager, Mobile Marketing, Social Marketing, Social Media Marketing on March 1, 2013
- Leads Are People Too – Automotive Internet Sales Managers (automotivemarketingmanager.com)
- Your Car as a Mobile Device (florence20.typepad.com)
- Intel accelerates mobile computing push (thenewstribe.com)
- The 411 on Mobile Marketing for Small Businesses (amsterdamprinting.com)
- The moveable goldrush (techcentral.ie)
- Appcelerator Japanese Mobile Community Comes Out in Force for tiTokyo (socialmediaportal.com)
- Salesforce ‘doubles down’ on mobile, launches Service Cloud Mobile (zdnet.com)
- 95% Of Mobile Devices Have No Security Software Installed – Juniper (misco.co.uk)
- Ericsson CEO: We’ve got 4G networks. Now what do we do with them? [GigaOM] (gigaom.com)
3GPP Long Term Evolution, Automotive, Automotive industry, Automotive Marketing, Automotive Sales, Automotive Social, AutoUSA, BDC, Car Dealer, Car Dealer Websites, Car Dealers, Car dealership, Car Dealership Marketing, CRM, Customer, Customer Relationship Management, Digital Dealer, Digital marketing, Email Marketing, eNewsletter, IPhone, Josh Vajda, Mobile Computing, Mobile device, Mobile Marketing, Smartphone, Social Media, Suppliers, Wireless Data
Posted by Ralph Paglia in Automotive Digital Marketing, Automotive Marketing, Automotive Social Media, Conference, Dealer Training, Digital Marketing Strategies Conference, Internet Sales Manager, Search Engine Marketing, Search Engine Optimization, SEO, Social Marketing, Social Media Marketing on November 12, 2012
I wanted to enlist the resources of the ADM community to suggest new workshop topics or keynote speaker topics to enhance the upcoming Digital Marketing Strategies Conference (DMSC).
This will be the third year that DMSC is scheduled just prior to the 2013 NADA Convention in Orlando, Florida from February 5-7th.
This gives dealers the ability to attend two great conferences with one trip out of the dealership.
DMSC is an intimate learning environment that focuses on winning strategies and the processes to create change for the upcoming business year. With dealership attendance limited to 250 people, the workshops will provide that one-on-one feeling that has made DMSC a top conference destination each year!
A number of top speakers have confirmed their participation at DMSC and with only a few speaking slots remaining, I would like the ADM community to share what is IMPORTANT for their dealership in 2013.
What are the strategies and/or processes you are considering implementing in the year ahead? How can DMSC help you make the right decisions for 2013?
Confirmed Speakers – Alphabetical Order
First Class Educators (FCE) who hosts DMSC each year, has confirmed the following speakers for the Orlando conference:
- AJ LeBlanc
- Ali Amirrezvani
- Brian Pasch
- Carlton van Putten
- Chris Reed
- Craig Lockerd
- Dave Page
- David Kain
- David Metter
- Glenn Pasch
- Jamie Oldershaw
- Jared Rowe
- Jerry Thibeau
- Jim Flint
- Joe Webb
- Julio Gonzalez
- Marc McGurren
- Patrick Workman
- Peter Leto
- Ralph Paglia
- Shuan Weissman
- Stan Sher
- Thomas Gage
So what do you want to know, learn, confirm? This is your chance, as a member of the ADM community to make your voice heard and impact the direction of an upcoming conference. Add your feedback in the comments below.
I hope to see many ADM members at DMSC, and you can register for the conference by visiting the official conference website at: http://www.DigitalMarketingStrategies.org.
Ralph Paglia, founder of the ADM community, will be doing a three part workshop series this year at DMSC, which you will not want to miss!
- Facebook and Twitter Launch New Ad Targeting Tools for Car Dealers
- ADM Professionals Asked To Recommend DMSC Speakers and Topics
- ADM Professionals Asked To Recommend DMSC Speakers and Topics
- ADM Professionals Asked To Recommend DMSC Speakers and Topics
- Content Marketing Comprehensive Guidelines and Tactics for Car Dealers – Automotive Marketing
- Social Media Marketing Strategy: Defining the Functional Requirements for Car Dealers – Automotive Digital Marketing Professional Community
- ADM Professionals Asked To Recommend DMSC Speakers and Topics
- Latest Google Car Shopper Research Impacts Dealer Marketing Strategies – Automotive Digital Marketing Professional Community
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I have been a proponent of “Hub and Spoke” and “Content Marketing” components within automotive digital marketing strategy for many years and have written, published and created entire teams of people to deliver what is essential a hub and spoke social media marketing strategy. HOWEVER, I may be in disagreement with several points in this article and the comments made beneath it… Or, at least having a different perspective.
Because most dealership websites are provided by Cobalt (an ADP Company), Dealer.com, Clickmotive, KPA/TK, Dominion, or any number of other established providers, in many cases the result of an OEM mandate or endorsement, I do not recommend and have not seen much noteworthy success with using one of these fairly “standardized” dealer website platforms as the dealer’s “Content Hub” of choice. I believe that a different type of site platform should be put into service by car dealers as a content hub within their “Hub and Spoke” social media marketing strategy, at least the part that is focused on content marketing.
As all three of you and many others know, I once created over 600 dealership content hub sites for use in an extensive and for the most part grossly over-reaching “Hub and Spoke” strategy when my team launched the ADP Social Media managed services solution for ADP Dealer Services in 2008… By the end of 2010 we had 660 dealerships on the program, and there was a whole lot of learning during that 2 years development and launch program.
Please believe me when I say that even as far back as 2009 there were many people within the ADP Digital Marketing team that wanted and insisted that content for marketing purposes should all be published on the dealer websites supplied by various ADP dealer website solution teams. Even before the latest changes to Google’s SERP generating algorithms and subsequent updates, we found that trying to take website platforms designed primarily for promoting dealership inventory and not built for frequent content postings, and sharing of that content by all visitors to the site, was simply not very effective.
What we found a couple years ago, and what I still find to this day, is that the compromises required by the OEM mandated dealer website providers for the 10,000 of 17,000 or so total number of franchised dealers who are even remotely willing to consider content publishing for marketing purposes, so reduces the effectiveness of a content marketing strategy as to neuter it. Yet, when we use a website platform that is optimized and designed to be used as a “Content Hub” with application layers syndication to the major social media networks, easily and readily adapted to multiple content sharing and appending apps, such as “If you like this article, you may want to check out these related posts…” type of technologies, along with Google verified authorship compliance, category and tagging features and other more social media 2013 type technologies… THEN the hub and spoke concept simply rocks and drives so much traffic, engagement, marketing communications objectives and SEO benefits to both the hub and the dealer’s eCommerce random access website (RAW – Larry Bruce) when appropriate reference and citations are implemented specific to relevant content posted and distributed from the hub, that we have a WINNING CONTENT MARKETING STRATEGY.
So what types of platforms make good “Content Hubs”? Well, let’s start with the Ning Network platform that the ADM Professional Community, dealerELITE.net, AutomotiveSocial.com, AutomotiveReputation.com and several other Content Hub purposed sites targeted to car business people have been built on by professionals such as myself, Brian Pasch, J.D. Rucker (@0boy), David Kain, Chris Saraceno and several others have done. Not saying it is perfect, far from it, I have monthly meetings with the development team at Glam Media and they can be quite frustrating, but it does work, as shown by the success of the ADM Professional Community and over 30,000 monthly visitors from SEO alone.
Then there is WordPress and all the various “Theme” builds and templates designed to make it function as a great “Content Hub”. Joomla, Drupal and many other platforms are all far better designed to serve as a content hub than any of the top 5 dealer website platforms that I am familiar with.
As for how to manage the schizo appearing strategy of having more than one website… That has been covered so many times I do not feel the need to repeat it in a comment. But, once again let me state that due to the low costs involved and the increased effectiveness of purpose specific platform selection, along with the marketing reality of not wanting to take a “Buying Today” car shopper and send him/her right back up-funnel and into the research and info gathering mode by thrusting all sorts of content in front of their faces, which may distract them from their initial purchase intent that brought them to the website… ONE WEBSITE IS NOT ENOUGH FOR AN OPTIMIZED AUTOMOTIVE DIGITAL MARKETING STRATEGY at the dealership level.
A Content Hub strategy requires a site platform optimized for its use as a centralized publishing point and a high frequency of such publishing in order to be as effective as possible. And… Publishing a steady stream of content, much of which is relevant to customers focused on research and info gathering to a dealer’s eCommerce site may not be in the best interest of that site’s role as a lead, phone call and showroom traffic generator.
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